Consultants reason differently from their clients.
Simply put, clients approach decisions inductively: they process empiric data about their business on a daily basis, and based on that data, make observations about what works and what does not. These generalizations—best practices—are then replicated to confront emerging business challenges.
In turn, consultants process decisions deductively: first they determine what is generally conceivable, and from that they retain what is relevant. A targeted approach progressively emerges from the big picture to confront a given business challenge.
In order to determine what is conceivable, however, consultants must structure the challenge—whether a problem or an opportunity—with the help of a framework.
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SOURCE: Framework, a Case Master Series book. Available on Amazon.
Categories: Business Mental Math, Case Master, featured, Framework, Valentin Nugmanov
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